Help center

Support

Questions, technical issues, feedback, and privacy requests can be directed to the Eda Unlock team using the contact information below.

Before publishing: replace the contact placeholders below with real, monitored contact information. Apple requires the Support URL to lead to actual contact information.

Contact us

Business / legal contactYOUR_LEGAL_NAME_OR_COMPANY
Mailing addressYOUR_BUSINESS_ADDRESS

For faster support, include your iPhone model, iOS version, Eda Unlock version, and a short description of what happened. Do not send passwords or other sensitive authentication information.

Frequently asked questions

Why is an app not being affected by Eda Unlock?

Confirm the app is included in your current Eda Unlock configuration and that any permissions required by the app are still enabled. If the issue continues, restart Eda Unlock and contact support with your iOS version.

How do I change my learning topics?

Open Eda Unlock and review the learning or content settings available in your current version. Available subjects and controls may change as the app evolves.

How do I delete my account?

If your version of Eda Unlock supports account creation, use the account deletion control available inside the app. You can also review our account deletion information.

How do I request access to or deletion of my data?

Use the privacy controls available in the app when provided, or contact us using the support email above. See our Privacy Policy for details.

Response and safety

We review support requests as promptly as practical. Eda Unlock is an educational and productivity tool; it is not a substitute for emergency, medical, or professional services.